About
Our Foodbank
H&F Foodbank is an independent charity, a proud member of Trussell Trust, who provide support and practical tools such as our digital voucher database. H&F Foodbank has our own trustee board and we fundraise for all our own income to provide services and the emergency food parcels for local people in need, which we have done since we started in 2010.
Our Vision is to eradicate food poverty and its causes in and around Hammersmith and Fulham.
Our Mission is to empower people by providing emergency food and other services to tackle the root causes of poverty for those in need.
We do this using our Values of Compassion, Integrity, Inclusivity, with a Community Focus and being Led by Client Need.
We deliver 8 foodbank sessions per week, Monday to Saturday at 4 community venues. Access is by referral from one of our many referral partners.
We take great care to ensure that anyone visiting one of our Foodbank Centres is welcomed and treated with dignity. Snacks and refreshments are served free of charge to visitors whilst our volunteers go through their packing lists with them and have a chat to help connect them with support to resolve the issues that have led them to need foodbank. This includes Citizens Advice who are funded to provide a presence at most of our weekly sessions.
Our emergency food parcels are designed to provide 10 nutritionally balanced meals across 3 days, as well as toiletries, period products and, where donations allow, pet food, household products and baby items. The parcel includes a bag of fresh fruit and vegetables which we purchase weekly and is funded via a grant.
In addition we deliver a support Hub at 75 Bloemfontein Road, White City, W12 7DA, funded by H&F Council. This is where we can deliver more in depth support, services and events. We run a number of projects from the Hub; Alexandra Rose fresh fruit & veg vouchers, Art Club, ESOL classes, employment support as well as free to use computers. We conduct in depth assessments so we can connect people to the range of local support.
We have seen our demand increase by over 150% since the start of the Cost of Living Crisis in 2023. We now provide over 2,000 people a month with emergency food, 30% of those are children.
Over 60% of those who use foodbank, only need us 1 to 3 times in 6 months, we are still the emergency food support when people are in crisis.
More than half of those who come to us do not need to come back in the following 6 months, which shows we create solutions that endure, despite the current economic pressures.
In 2025 we pulled together our experience, feedback from our service users and our ambitions, to create a Theory of Change to help direct our mission and demonstrate the breadth of what we do and where we wish to influence change.