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Christmas Opening Times +++

17th December 2020

Christmas Opening Hours 2020

We will be closing at lunchtime on Christmas Eve, 24th December 2020 and re-opening for deliveries on Monday 28th 2020.  Please note that there will be no afternoon deliveries on the 24th.

New Year 2020

We will close at lunchtime on New Years Eve, 31st December and re-open on Monday, 4th January 2021. Please note that there will be no afternoon deliveries on the 31st.


Due to Coronavirus, we moved to a Delivery Only Model in March 2020.  This is in line with current guidance to ensure social distancing and our desire to help keep people safe by reducing the need for people to leave their homes.  The need has been so great that our Foodbank Centres would be swamped and it would be hard to keep people safe if we had stayed open in any form.

If you can’t afford food, you can call the National Citizens Advice emergency hotline Р0808 2082138 (freephone) to speak to a trained  Citizens Advice agent (Monday to Friday, 10am to 4pm).  Please note this number is for people who do not have enough money for food. This number will be closed during Christmas from 23rd December to 4th January.

If you are a local organisation or charity that works with people who might need the food bank, please contact us directly.  Alternatively, please call 0207 745 6464 to speak to the Local Support Payments Team (https://www.lbhf.gov.uk/benefits/help-paying) who may be able to issue you with a food bank voucher after a short assessment.


H&F CAN Рvolunteer network of support for vulnerable residents during the Coronavirus pandemic. Do you need urgent support with shopping, loneliness or isolation? Or are you worried about a friend, neighbour or relative? H&F CAN offers support to residents who don’t have friends or family close by to help with a taskforce of volunteers.

Phone: ¬†¬†¬†¬†¬†¬†¬†¬† 0800 145 6095 (Free 9am to 6pm)¬†¬†¬†¬†¬†¬†¬†¬†¬† Email: ¬†¬†¬†¬†¬†¬†¬†¬†¬† [email protected]

This Hotline will be closed from 25th to 27th December inclusive.

H&F CITIZENS ADVICE on benefits, debt, employment and housing

You must live, work or studying within the borough of Hammersmith & Fulham.

Please include your Full Name, Postcode and Phone Number.

Email: [email protected]

H&F LAW CENTRE legal advice re housing, benefits, employment etc

Instead of face to face enquiries, you can get in touch for support with legal advice by phone or email:

Phone: ¬†¬†¬†¬†¬†¬†¬†¬† 0203 880 1727 ¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† Email: ¬†¬†¬†¬†¬†¬†¬†¬†¬† [email protected]

Richmond Fellowship telephone check service for vulnerable people suffering from various mental health issues

If you or someone you know needs help during this difficult time, please visit:

Website:           https://www.hfemploymentandwellbeing.org.uk/contact/ 


For those subjected to domestic abuse, sexual violence, stalking, forced marriage, child exploitation and more, with specialist support for BME & LGBTQ+ communities.

Phone:          0208 741 7008 (Monday-Friday, 10am to 6pm) Translators Available

Out of hours, call the Domestic Abuse Helpline 0808 2000 247.

SAMARITANS HELPLINE If you need someone to talk to, the Samaritans will listen.

Call anytime, day or night.

Phone:          116 123 (free)

Email: ¬†¬†¬†¬†¬†¬†¬†¬†¬† [email protected]

Crosslight Advice – Debt, rent arrears, utility debt, loans/credit cards, benefits

Call Crosslight to have a phone appointment with one of their debt advisers. 

Phone:              020 7052 0318                 Website: https://www.crosslightadvice.org/help


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